Selected Work

Projects

Projects across every company on the Career Ledger, grouped by engagement, framed around outcomes rather than day-to-day responsibilities.

Banxa (OSL Group)

Crypto On/Off-Ramp: Onboarding & Compliance

Banxa (OSL Group) 2025 - Present

Fiat-to-crypto and crypto-to-fiat on/off-ramp platform. Own the roadmap for KYC, KYB, AML, and fraud decisioning across B2C and B2B channels, while expanding the platform’s supported coins, tokens, and DEX integrations to grow buy and sell coverage.

Outcomes & Impact

  • +5-10% onboarding conversion from redesigned decisioning flows.
  • -20-30% manual KYC/AML reviews via tuned fraud and identity tooling.
  • -10-15% false positive fraud flags.
  • -15-25% faster approval turnaround.
  • Expanded platform’s buy/sell coverage through new coin and token listings.
  • Integrated multiple DEXs into the platform, navigating a lengthy compliance review process while still hitting fast go-to-market (GTM) targets for each new listing.

Technologies

KYC/KYB PlatformsAML ToolingOAuth 2.0AmplitudeAPI ManagementWebhooks

Eightcap Pty. Ltd.

Payments, Wallets & Crypto Platform

Eightcap Pty. Ltd. 2023 - 2025

Product strategy and delivery for payments, wallets, and crypto integrations at a regulated FX and CFD broker. Defined the roadmap for a payments-first platform, integrating multiple PSPs and building webhook-driven event pipelines.

Outcomes & Impact

  • -30% payment and wallet support query handling time after AI support assistant launch.
  • Team scaled to 14, including 7 direct reports, to support platform growth.
  • Delivered multiple PSP integrations with reconciliation flows, reducing manual finance reconciliation effort.

Technologies

PSP IntegrationWebhook PipelinesAzure OpenAIRAGAmplitudeREST APIs

PropTradeTech: End-to-End B2B Prop Trading Platform

Eightcap Pty. Ltd. (PropTradeTech) 2023

Greenfield B2B white-label prop trading platform and end-to-end prop trading operations management solution, built within Eightcap.

Outcomes & Impact

  • -35% support tickets after AI onboarding chatbot launch.
  • +22% onboarding completion rate.
  • Under 4 months from kickoff to first client go-live for a greenfield B2B platform.

Technologies

SumSub KYCStripeAzure OpenAIRAGProductBoardClickUpReact.NET Core

Clear Dynamics Pty. Ltd.

Latitude Financial Services: Credit Card Application & Onboarding

Clear Dynamics Pty. Ltd. 2020 - 2023

Product Owner and delivery lead for Latitude Financial Services' credit card application and customer onboarding initiatives, supporting digital transformation across acquisition and servicing workflows.

Outcomes & Impact

  • Reduced manual intervention and processing time across the credit card application and onboarding workflow.

Technologies

Azure Integration ServicesAPI ManagementREST/SOAPCore Banking APIs

BOQ Digital Banking Platform

Clear Dynamics Pty. Ltd. 2020 - 2023

Product and integration delivery for Bank of Queensland's digital banking platform, improving customer-facing digital workflows.

Outcomes & Impact

  • Improved customer-facing digital banking workflows through integration delivery.

Technologies

Azure Integration ServicesREST/SOAP

Westpac Loans Application

Clear Dynamics Pty. Ltd. 2020 - 2023

Product scoping and integration delivery for Westpac's loans application workflow.

Outcomes & Impact

  • Improved end-to-end loan application processing efficiency.

Technologies

Azure Integration ServicesREST/SOAP

RMIT Student Application Platform

Clear Dynamics Pty. Ltd. 2020 - 2023

Streamlined student application management platform for RMIT.

Outcomes & Impact

  • Reduced administrative processing time and improved applicant completion rates.

Technologies

Azure Integration ServicesREST/SOAP

Scoot Education Tutoring Platform (Teachstart)

Clear Dynamics Pty. Ltd. 2020 - 2023

MVP scope and delivery lead for a tutoring and education platform for Scoot Education, integrating scheduling, payments, and tutor onboarding workflows.

Outcomes & Impact

  • Improved tutor-to-student matching speed and platform adoption post-launch.

Technologies

Scheduling SystemsPayments IntegrationAzure Integration Services

AMP

AMP North Investment Platform

AMP 2019 - 2020

Senior Software Engineer on the AMP North Online IT team, building automated business workflows across the investment platform.

Outcomes & Impact

  • Reduced manual handling and processing latency for portfolio data and deceased-customer policy workflows.
  • Improved SLA visibility through structured request tracking.

Technologies

Azure Logic AppsService Bus.NET Core

Myprosperity Pty. Ltd.

Wealth Platform Integration Layer

Myprosperity Pty. Ltd. 2017 - 2019

Sole owner of the end-to-end XPlan (Iress) integration, plus the broader integration layer connecting Myprosperity to Netwealth, BGL, Class, and HUB24, consolidating multi-platform portfolio data into a single client view.

Outcomes & Impact

  • 5 platforms unified into a single client view (XPlan, Netwealth, BGL, Class, HUB24).
  • 0 client-facing data inconsistencies after resolving the valuation/transaction race condition.
  • 1 new market unlocked through multi-currency and multi-region localisation.

Technologies

RESTSOAP/XMLOAuthAutomapper.NET CoreSQL